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#19 — E-sign: KBA + IRS 8879 path
First named post-launch e-sign milestone (market audit #3): knowledge-based authentication on Documenso so firms can collect IRS 8879 e-file authorizations compliantly. Launch e-sign is engagement letters only (no KBA) — this unlocks the tax-season workflow that actually differentiates a CPA portal. Also in this lane: real SMTP for signer mail and the document-signing certificate (pre-external-signers ops items).
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Migrated to https://github.com/Firmary/firmary-os/issues/354 during the 2026-08-23 GitHub migration (status corrections and full history carried over). Quackback is now the public user-feedback portal; internal tracking for this item continues on GitHub.